How to reduce appointment no-shows
Every empty slot is revenue that does not come back. Reminders and easy rescheduling are the two most effective tools.
Remind at the right time
A reminder the day before and a quick confirmation on the day help customers remember. Choose the channel (call or WhatsApp) based on customer consent.
Make rescheduling easy
Customers who cannot come often just do not show up. Letting the assistant offer new times frees the slot for someone else.
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