This page covers
  • Medical tourism AI
  • Multilingual patient intake
Medical tourism

The international patient you paid to reach should not choose another clinic while you sleep.

When it is 8 pm in London, it is midnight in Istanbul. A patient without an answer writes to the next clinic. Sesla answers your phone and WhatsApp 24/7 in the patient’s language, collects first details, sends a photo guide and hands a ready file to your coordinator.

  • 24/7 multilingual
  • Photo collection on WhatsApp
  • Ready file for coordinators
International patient requestSample view
Patient
Michael R.
City
London · 23:45
Interest
Hair transplant · package
Language
English
  1. Welcome
  2. Needs
  3. Photos
  4. Handover
Photo guide sent via WhatsApp, file with coordinator

Your patients do not live on your clock

London--:--Sesla on
Berlin--:--Sesla on
Dubai--:--Sesla on
New York--:--Sesla on
Istanbul--:--Sesla on

Patients decide while you sleep.

International patients research after work, in the evening or at weekends. If nobody answers then, your ad budget works for another clinic.

  • Night calls answered
  • WhatsApp messages never wait
  • A summary ready for your coordinator in the morning
Most common problems in medical tourism

6 moments international patients slip away

Patients write to several clinics at once. The first clear answer wins.

01

Expensive ad leads called back late

Problem: Leads bought in foreign currency go cold while waiting.

With Sesla: Responds right away or answers the incoming call instantly.

02

Patients lost to time zones

Problem: Evening calls from Europe and the Gulf hit night staff.

With Sesla: Answers 24/7, ready in the patient’s local time.

03

Coordinators for every language

Problem: Multilingual teams are costly and hard to build.

With Sesla: Speaks the patient’s language and summarises for your team.

04

Assessment photos never arrive

Problem: Asking for the right angles becomes days of messages.

With Sesla: Sends a photo guide via WhatsApp and adds images to the file.

05

Hotel and transfer questions tire sales

Problem: “How many nights?”, “Who picks me up?” never stop.

With Sesla: Answers package and logistics questions with your information.

06

Patients dropping out before travel

Problem: Hesitant patients quietly disappear.

With Sesla: Sends confirmation, preparation info and pickup details.

The fate of a 01:30 request

Same request, two different mornings. The view represents a typical scenario.

  1. Form submitted
  2. Sesla answers in English
  3. Photos received on WhatsApp
  4. Ready file on the coordinator’s desk
Sample view

Beside the patient from first message to return

  1. 1

    First contact

    Calls and messages answered instantly.

  2. 2

    Details

    Interest, expectations and dates captured.

  3. 3

    Photos

    Images collected with a guide.

  4. 4

    Coordinator

    Ready file handed over.

  5. 5

    Travel

    Flight, hotel and transfer confirmed.

  6. 6

    After return

    Follow-up reminders sent.

For every specialty

Speaks with your clinic’s expertise

Hair transplant

Consultation, photo guide and stay questions.

“How many days should I stay in Istanbul?”

Patients feel safe before they board.

Pickup time, driver details, hotel and clinic address reach the patient on time.

  • Arrival and pickup confirmation
  • Hotel and clinic location
  • Pre-travel reminder

Sample call: hair transplant request from London

Sample view

Hi, I’m interested in a hair transplant. How does it work?

Welcome! I can help with the first steps. When are you thinking of travelling?

Maybe next month.

Great. Our specialist reviews photos first. I’ll send you a short photo guide on WhatsApp.

Do you also arrange the hotel?

Yes, I’ll share the package details and pass your file to our coordinator.

Sesla does not diagnose, recommend treatment, give medication advice or decide medical eligibility. It shares only clinic-approved information and leaves medical assessment to your doctors.

Classic international patient line vs Sesla

Classic lineWith Sesla
Night requestsWait for morningAnswered instantly
LanguageDepends on staffPatient’s language
Photo collectionDays of messagesOne guided flow
Logistics questionsTire salesInstant answers
HandoverIncomplete notesSummary and transcript

Ready in four steps

  1. 01

    Add information

    Specialties, packages, hotel and transfer.

  2. 02

    Choose languages and channels

    Phone, WhatsApp, Instagram.

  3. 03

    Set handover rules

    Which coordinator gets which file.

  4. 04

    Forward your line

    Sesla starts answering.

Explore integrations
Pricing

A plan for your patient volume

Exclusive to yearly Enterprise Plan and Premium Plan

Turnkey expert setup — completely free

When you choose Enterprise Plan and Premium Plan yearly, our experts handle your assistant's setup, scenario design, knowledge upload, core configuration and test calls for you. Go live from day one.

Scenario designKnowledge uploadTest callsZero technical effort
View plans

Starter Plan

Start automating calls with AI voice assistants.

$59.99Monthly

 

  • First 120 min free, then $0.25 per extra minute
  • AI assistants: 1
  • Campaigns: 1
  • Concurrent calls: 3
  • Voice cloning: 1
  • Automation: 900 drag-and-drop workflows
Subscribe

Professional Plan

Automating inbound and outbound calls for small businesses.

$129.99Monthly

 

  • First 300 min free, then $0.23 per extra minute
  • AI assistants: 5
  • Campaigns: 5
  • Concurrent calls: 10
  • Voice cloning: 5
  • Automation: 10,000 drag-and-drop workflows
Subscribe
Most popular

Enterprise Plan

Free setup yearly

Ideal for teams looking to boost customer engagement through automation.

$259.99Monthly

 

  • First 600 min free, then $0.22 per extra minute
  • Unlimited assistants
  • Campaigns: Unlimited
  • Concurrent calls: 500
  • Voice cloning: 10
  • Automation: 100,000 drag-and-drop workflows
Subscribe

Premium Plan

Free setup yearly

The most complete AI call automation for high call volumes.

$519.99Monthly

 

  • First 1200 min free, then $0.15 per extra minute
  • Unlimited assistants
  • Campaigns: Unlimited
  • Concurrent calls: 1,000
  • Voice cloning: Unlimited
  • Unlimited automation platform
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Questions from medical tourism clinics

Only what you allow it to share.

Answer every country’s request in the first minute.

Hand your international patient line to Sesla today.

Why use an AI call assistant in medical tourism?

International patients call from many time zones and languages. A medical tourism AI assistant greets them 24/7 in their language, collects details and hands over to coordinators.

Medical tourism AI · Multilingual patient intake

The silent loss

A patient in another time zone who waits for a reply turns to the next clinic they compared.

  • Instant replies in every time zone
  • Multilingual intake
  • Coordinators focus on hot leads
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