Security and data approach

Your customer conversations run on your rules.

You decide whether calls are recorded, what is stored, who sees what and where data goes. Before going live we settle each of these decisions with you, so nothing is left unclear.

Encrypted connectionsWebsite and panel traffic runs over HTTPS.
Your decisionsRecording, retention and transfer are set with your business.
Transparent approachWe make no unverified certification or guarantee claims.
The journey of a call

Know what happens at every step.

  1. Customer calls or writesBy phone, WhatsApp, Instagram or web chat.
  2. Notice is givenOptionally, your own notice is read at the start.
  3. Assistant respondsIt speaks only with the info and rules you provide.
  4. Outcome is storedSummary, transcript or audio — per your settings.
  5. Sent to your systemsOnly to the calendar, CRM or tools you choose to connect.
You are in control

Change settings, see the result instantly.

Retention period
Sample transcriptNo audio stored, only a summary

This call may be processed for service quality. Details are on our website.

Hi, I would like to move my appointment.

Of course. May I have your phone number to verify?

My number is 0 5** *** ** 47

Sample view · Options are defined for your business at setup.
Six principles

We state plainly how we treat your data.

Encrypted traffic

Website, panel and integration requests travel over encrypted HTTPS.

Recording is your choice

We decide together whether recording is needed for your use case.

Limited access

We agree with your team who may access records and conversations.

Only what’s needed

The assistant asks only for what it needs to finish the task.

Transparent transfers

We document together which data goes to which tool.

Clear legal roles

Notices and consents are set up in line with your legal advisor.

Common questions

Everything you may wonder.

No. Whether and how long to record is decided with you per use case.

Yes. The assistant can read a notice you approve at the start.

We scope these setups narrowly: no diagnoses or financial decisions, no sensitive data requests, handover when needed. Please confirm final suitability with your legal advisor.

Only agreed fields, only to tools you choose to connect.

We make no unverified certification or compliance claims. Send your security questions in writing and we will answer clearly.

Clarify your security questions with an expert.

Let’s plan your use case, recording choices and integrations together. On annual plans our experts set it up for free.