Inbound calls
- Answering FAQs
- Booking and rescheduling
- Logging complaints and requests
- Order and shipping info
- Smart handoff to live agents
Call center automation
AI-powered call center automation
Hand your inbound and outbound calls to one AI team. Sesla answers many calls at once, never keeps customers waiting, and hands calls to your team with a summary when needed.
No waitingEvery call answered instantly
Parallel callsSeamless even at peak hours
MultilingualEnglish, Turkish, German and more
Smart handoffTo the right person, with a summary
The difference
Not a classic call center, an AI call center
Classic call centers grow with shifts, training and staffing costs; at peak times customers are left on hold.
Sesla answers with the same quality whatever your call volume. Your team focuses on calls that truly need a human touch instead of repetitive questions.
Classic call center
- Long holds at peak times
- Shift and hour limits
- Training for every new agent
- Scattered call records
Sesla call center
- Every call answered instantly
- 24/7 uninterrupted service
- Always up to date via knowledge base
- Summary and recording of every call
Capabilities
Inbound and outbound calls on one platform
Outbound calls
- Appointment reminders and confirmations
- Satisfaction surveys
- Lead pre-qualification
- Payment and renewal reminders
- Campaign and follow-up calls
Setup
Go live in five steps
Connect your number
Forward your existing number or get a new one.
Upload your info
Add your website, PDFs and call scripts.
Set the rules
Choose voice, tone and handoff rules.
Connect your tools
Add your CRM, calendar and other systems.
Test and go live
Make a test call and go live in one click.
Sample calls
Hear the assistants at work
Press play and listen to the real studio recordings of the Sesla assistants.
- Natural speech flow
- Turkish, English, German
- Clean recording quality
AI voice agent Studio recording
Customer supportHow Defne tracks an order
CustomerHas my order shipped yet?DefneChecking now — your parcel is with the courier and arrives before 6 pm today.
Play
Let Sesla handle support requests so your team can focus on higher value work.
- Order status read
- Update sent by SMS
AppointmentsHow Kerem books an appointment
CustomerAny slot on Friday at 2.30 pm?KeremYes, Friday 2.30 pm is free. Booked — your reminder arrives one day before.
Play
Appointments and reminders for clinics, salons and service businesses.
- Added to calendar
- Reminder scheduled
OutboundAhu cold calls a lead
CustomerCan we review the offer?AhuOf course — I emailed your offer; shall we talk tomorrow at 11 am?
Play
Hear your AI assistant in action: calls, offers and new opportunities.
- Offer sent
- Follow-up scheduled
These are assistant voice samples; recordings of real phone calls are not published yet.
Don’t miss the voice AI opportunity.
Voice AI is changing how businesses talk to customers. Move before your competitors and automate your call center today.
Automate my call centerCreate your assistant in 60 secondsIndustries
A call center for your industry
Healthcare and clinics
Appointments, results info and reminders.
E-commerce
Orders, returns and shipping questions.
Finance and insurance
Policy info, payments and renewals.
Real estate
Listing info and viewing appointments.
Hotels and tourism
Reservations, changes and guest requests.
Automotive
Service bookings and vehicle status.
Integrate with popular tools using our no-code platform.
Manage AI voice assistants easily, no programming skills required.
Connect HubSpot, GoHighLevel, Zoho, Cal.com and 250+ popular tools and build automations with drag & drop.
Like Zapier or Make, our no-code platform offers 300+ tools ready to plug into your AI assistants’ workflows.
+300 popular integrations
View all integrationsHubSpot
Powerful CRM for sales, service and marketing automation.
GoHighLevel
All-in-one sales and marketing platform for agencies.
Zoho CRM
Customer relationship management software.
Pricing
Call center automation pricing
The same powerful infrastructure on every plan. Upgrade as your needs grow.
Exclusive to yearly Enterprise Plan and Premium Plan
View plansTurnkey expert setup — completely free
When you choose Enterprise Plan and Premium Plan yearly, our experts handle your assistant's setup, scenario design, knowledge upload, core configuration and test calls for you. Go live from day one.
Scenario designKnowledge uploadTest callsZero technical effort
Starter Plan
Start automating calls with AI voice assistants.
$59.99Monthly
- First 120 min free, then $0.25 per extra minute
- AI assistants: 1
- Campaigns: 1
- Concurrent calls: 3
- Voice cloning: 1
- Automation: 900 drag-and-drop workflows
Professional Plan
Automating inbound and outbound calls for small businesses.
$129.99Monthly
- First 300 min free, then $0.23 per extra minute
- AI assistants: 5
- Campaigns: 5
- Concurrent calls: 10
- Voice cloning: 5
- Automation: 10,000 drag-and-drop workflows
Enterprise Plan
Free setup yearlyIdeal for teams looking to boost customer engagement through automation.
$259.99Monthly
- First 600 min free, then $0.22 per extra minute
- Unlimited assistants
- Campaigns: Unlimited
- Concurrent calls: 500
- Voice cloning: 10
- Automation: 100,000 drag-and-drop workflows
Premium Plan
Free setup yearlyThe most complete AI call automation for high call volumes.
$519.99Monthly
- First 1200 min free, then $0.15 per extra minute
- Unlimited assistants
- Campaigns: Unlimited
- Concurrent calls: 1,000
- Voice cloning: Unlimited
- Unlimited automation platform
FAQ
See all questionsCall center automation questions
Yes. Forward your existing number to Sesla or get a new number worldwide.
Take your call center into the future
Create your assistant, test it and never keep customers waiting again.
Beyond the money
Which headaches do you leave behind?
3 people: shift juggling, covering for each other and retraining after every exit.
0/8open problems
- Limited working hoursCalls after hours, at lunch and on weekends go unanswered.Nights, holidays, weekends — every call is answered 24/7.
- One line, one callOne person handles one call; other callers hit a busy line.Handles many calls at once, with no waiting.
- Absence, leave, sick daysUnplanned absences leave the line empty overnight.Never sick, never late, never on leave.
- Training and early turnoverStaff may leave right after weeks of training; you start over.Taught once, knowledge stays; updates take minutes.
- Constant raise demandsWage hikes and benefits grow costs every year.Fixed plan price — plan your budget months ahead.
- Varying mood and performanceFatigue and stress mean a different tone every day.Same courtesy and patience from first call to thousandth.
- Hard to track and analyseWho called whom? Notes are missing, lost leads stay invisible.Every call recorded, transcribed and summarised in your panel.
- Management load as team growsShifts, supervision, conflicts and payroll grow with each hire.One panel; traffic grows, the plan scales — not headcount.
If this looks familiar, flip the switch.