SESLA AI / blog

Traditional call center or voice AI? How to compare costs

Sesla AI Editör Ekibi · Product & customer experience13 min read…

A fair comparison looks beyond salaries: shifts, training, absence and peak capacity.

Count the full staff cost

Add insurance, transport, meals and overtime to net pay; 24/7 needs several shifts. Our pricing calculator shows each item.

Hybrid often works best

Routine calls to AI, complex and sensitive ones to your team balances cost and quality.

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Describe your needs in 3 minutes and we prepare your assistant draft and quote.

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