1. What you buy
Access to the Sesla AI software platform, plan features and included platform usage (AI voice minutes).
2. Monthly and yearly plans
Monthly plans renew automatically each month; yearly plans are billed upfront for 12 months and renew automatically unless cancelled. Onboarding support is included in eligible yearly plans.
3. Cancellation
Cancel any time yourself, in one step, from the subscription section of your customer panel — or email info@sesla.ai. No reason or penalty required. Cancellation takes effect at the end of the current billing period and access continues until then.
4. Plan changes and failed payments
Upgrades can apply immediately, downgrades at the next period. Failed payments are notified and may lead to suspension after a grace period.
5. Usage fees
Overage is billed at your plan’s published extra-minute rate; unused minutes do not roll over. Taxes are calculated at checkout.
6. Refunds
Consumed usage is non-refundable. For duplicate or erroneous charges, contact info@sesla.ai; each request is reviewed individually. Statutory rights remain unaffected.
7. Seller & contact
Sesla AI is offered by MUSTAFA KAYA · Büyükçekmece Vergi Dairesi · VKN/TCKN 68284202114 · Cumhuriyet Mah. Özlem Cad. No: 33 İç Kapı No: 2, Büyükçekmece / İstanbul, Türkiye (sole proprietorship registered in Türkiye).
info@sesla.ai · +90 212 909 98 52