Consent-based outbound calls

Call back every request within minutes.

The Sesla software platform calls customers who filled in a form, requested a callback or gave you consent — following your rules. It clarifies the request, confirms appointments, sends reminders and passes a summary to your team.

What are consent-based outbound calls?

Sesla automates callbacks, appointment confirmations, reminders and operational notifications — only for people who gave consent or where another valid legal basis exists. Calling purchased lists and unsolicited marketing calls are prohibited by our Acceptable Use Policy.

Manual callbacks

  • Requests wait for hours
  • Follow-ups forgotten at peak times
  • Missing notes, stale CRM
  • Requests go cold after hours

Automatic callbacks with Sesla

  • Instant callback on request
  • Same professional tone on every call
  • Summary and recording in CRM
  • Steady follow-up at set hours

From request to appointment in 6 steps

1

Connect requests

Web form, CRM or booking system.

2

Set rules

Hours, purpose and consent conditions.

3

Reaches the customer

Introduces itself as an assistant.

4

Clarifies the need

Learns the request and a good time.

5

Confirms

Offers a slot and confirms it.

6

Hands off

Recording, summary and transcript to your team.

The customer’s wish always comes first

I’m busy right now.
I understand. Shall I call back at a better time?

Use cases

Form follow-up

Reaches people who left a request within minutes.

Confirmations and reminders

Reduces no-shows and handles rescheduling.

Event confirmations

Confirms attendance of registered guests.

Operational notifications

Order, delivery and payment reminders.

Compliant and respectful outbound communication

Calling hours

Calls only during the hours you set.

Consent

Only people with consent or a valid legal basis may be called.

Do-not-call

Removes anyone who asks and never calls again.

Transparency

Identifies as an assistant and announces recording.

Spam, unsolicited telemarketing and calling purchased lists are prohibited. The subscribing business is responsible for consent and legal compliance.

How do outbound calls sound?

Sample calls

Hear the assistants at work

Press play and listen to the real studio recordings of the Sesla assistants.

  • Natural speech flow
  • Turkish, English, German
  • Clean recording quality
Sesla.aiAI voice agent Studio recording
How Defne tracks an order Customer supportDefne · Female voice · Turkish

How Defne tracks an order

CustomerHas my order shipped yet?DefneChecking now — your parcel is with the courier and arrives before 6 pm today.
Play

Let Sesla handle support requests so your team can focus on higher value work.

  • Order status read
  • Update sent by SMS
How Kerem books an appointment AppointmentsKerem · Male voice · Turkish

How Kerem books an appointment

CustomerAny slot on Friday at 2.30 pm?KeremYes, Friday 2.30 pm is free. Booked — your reminder arrives one day before.
Play

Appointments and reminders for clinics, salons and service businesses.

  • Added to calendar
  • Reminder scheduled
Ahu calls back a customer request OutboundAhu · Female voice · Turkish

Ahu calls back a customer request

CustomerCan we review the offer?AhuOf course — I emailed your offer; shall we talk tomorrow at 11 am?
Play

Hear your AI assistant in action: calls, offers and new opportunities.

  • Offer sent
  • Follow-up scheduled

These are assistant voice samples; recordings of real phone calls are not published yet.

Outbound automation pricing

Every Sesla SaaS plan includes outbound calling, CRM integration and call recording features.

Exclusive to yearly Enterprise Plan and Premium Plan

Onboarding support included in your subscription

Yearly Enterprise Plan and Premium Plan SaaS subscriptions include onboarding support that speeds up your account's core configuration: assistant scenario, knowledge base upload and test calls. It is not a separately sold consulting service.

Scenario setupKnowledge baseTest callsIncluded in plan
View plans
Sesla AI SaaS subscription

Starter Plan

Start automating calls with AI voice assistants.

$59.99Monthly

 

  • First 120 min free, then $0.25 per extra minute
  • AI assistants: 1
  • Automation workflows: 1
  • Concurrent calls: 3
  • Voice cloning: 1
  • Automation: 900 drag-and-drop workflows
Subscribe

Billed monthly · auto-renews · cancel anytime · taxes calculated at checkout · Subscription & cancellation terms

Sesla AI SaaS subscription

Professional Plan

Automating inbound and outbound calls for small businesses.

$129.99Monthly

 

  • First 300 min free, then $0.23 per extra minute
  • AI assistants: 5
  • Automation workflows: 5
  • Concurrent calls: 10
  • Voice cloning: 5
  • Automation: 10,000 drag-and-drop workflows
Subscribe

Billed monthly · auto-renews · cancel anytime · taxes calculated at checkout · Subscription & cancellation terms

Most popularSesla AI SaaS subscription

Enterprise Plan

Onboarding incl. yearly

Ideal for teams looking to boost customer engagement through automation.

$259.99Monthly

 

  • First 600 min free, then $0.22 per extra minute
  • Unlimited assistants
  • Automation workflows: Unlimited
  • Concurrent calls: 500
  • Voice cloning: 10
  • Automation: 100,000 drag-and-drop workflows
Subscribe

Billed monthly · auto-renews · cancel anytime · taxes calculated at checkout · Subscription & cancellation terms

Sesla AI SaaS subscription

Premium Plan

Onboarding incl. yearly

The most complete AI call automation for high call volumes.

$519.99Monthly

 

  • First 1200 min free, then $0.15 per extra minute
  • Unlimited assistants
  • Automation workflows: Unlimited
  • Concurrent calls: 1,000
  • Voice cloning: Unlimited
  • Unlimited automation platform
Subscribe

Billed monthly · auto-renews · cancel anytime · taxes calculated at checkout · Subscription & cancellation terms

Outbound calls questions

For transparency, configure the assistant to introduce itself as an AI assistant.

Leave no request unanswered.

Connect your request sources, set your rules and let Sesla handle consent-based callbacks.

Beyond the money

Which headaches do you leave behind?

3 people: shift juggling, covering for each other and retraining after every exit.

0/8open problems
  • Limited working hours
    Calls after hours, at lunch and on weekends go unanswered.Nights, holidays, weekends — every call is answered 24/7.
  • One line, one call
    One person handles one call; other callers hit a busy line.Handles many calls at once, with no waiting.
  • Absence, leave, sick days
    Unplanned absences leave the line empty overnight.Never sick, never late, never on leave.
  • Training and early turnover
    Staff may leave right after weeks of training; you start over.Taught once, knowledge stays; updates take minutes.
  • Constant raise demands
    Wage hikes and benefits grow costs every year.Fixed plan price — plan your budget months ahead.
  • Varying mood and performance
    Fatigue and stress mean a different tone every day.Same courtesy and patience from first call to thousandth.
  • Hard to track and analyse
    Who called whom? Notes are missing, lost leads stay invisible.Every call recorded, transcribed and summarised in your panel.
  • Management load as team grows
    Shifts, supervision, conflicts and payroll grow with each hire.One panel; traffic grows, the plan scales — not headcount.

If this looks familiar, flip the switch.