Peak-season call spikes
Warm months bring a flood of calls exactly when your techs are busiest in the field.
Sesla's AI receptionist answers every call, identifies the pest problem, and books inspections and recurring service — even when your techs are in the field.
Hear the AI answer a pest control call. "Thanks for calling Shield Pest Control. This is the AI assistant — how can I help?"
You're talking to an AI assistant. Calls may be recorded for quality.
No account, no card. Microphone access is required for the call. Privacy
A pest control answering service answers calls for exterminators and pest control companies when the office can't. Sesla's AI answering service responds 24/7, identifies the pest and severity, books inspections or treatments, answers plan questions, and escalates urgent cases like stinging insects or rodents indoors.
Warm months bring a flood of calls exactly when your techs are busiest in the field.
Someone who just found mice in the kitchen calls until a company answers.
Billing and schedule questions take time your team could spend booking new jobs.

Asks what the caller saw, where, and how often, so your tech arrives prepared.
Books inspections and treatments on your calendar in the windows you set.
Answers plan and billing questions with the information you approve.
Bees or wasps near people, rodents indoors, or bed bugs at a rental go straight to your on-call contact.
CallerWe found mice in the kitchen.
AI receptionistI'm sorry to hear that. How many times have you seen them, and have you noticed any droppings?
CallerTwice this week, and yes, some droppings under the sink.
AI receptionistThanks. Are there kids or pets in the home, and what's the address?
CallerOne dog. 57 Pine Avenue.
AI receptionistGot it. I can book an inspection tomorrow between 8:00 and 10:00 AM. You'll get a text confirmation in a moment.
Services, hours, service area, emergency rules. Takes 10 minutes.
Usually within a day. You approve every answer.
After hours, overflow, or all calls. Change anytime.
Example estimate based on the numbers you enter.
| AI receptionist (Sesla) | Live answering service | Voicemail | |
|---|---|---|---|
| Availability | 24/7/365, including holidays | Depends on the provider’s staffed hours | 24/7, but nobody answers |
| Pick-up | Answers right away | Depends on queue and staffing | Caller hears a recording |
| Call summaries & transcripts | Written summary and transcript for every call | Message notes | Audio file only |
| Simultaneous calls | Several calls at once, depending on your plan | Limited by agents on shift | One message at a time |
| Books appointments | Yes, following your rules | Often, depending on the service | No |
| Pricing model | Monthly plan with included minutes | Usually per minute or per call | Usually included with your phone line |
| Human judgment | Transfers complex or urgent calls to your team | Trained agents handle nuance | None |
$59.99/month
120 minutes included
$0.25/min after that
$129.99/month
300 minutes included
$0.23/min after that
$259.99/month
600 minutes included
$0.22/min after that
$519.99/month
1200 minutes included
$0.15/min after that
Prices in USD, billed monthly. Cancel anytime. See full pricing
Yes. It can book recurring quarterly service on your calendar.
Yes. Use it for overflow or for all calls.
Only the prices you approve.
Yes. The assistant introduces itself as an AI assistant.
Yes. You keep your number and just forward calls.
No. Month-to-month, cancel anytime.
Last updated: · AI Knowledge Hub