You can't answer with your hands in a drain
And the caller dials the next plumber.
Sesla's AI receptionist answers every call instantly, separates emergencies from routine work, and books jobs on your schedule — 24 hours a day.
Hear the AI answer a plumbing call. "Thanks for calling Rapid Flow Plumbing. This is the AI assistant — how can I help?"
You're talking to an AI assistant. Calls may be recorded for quality.
No account, no card. Microphone access is required for the call. Privacy
A plumbing answering service answers calls for plumbing companies when the plumber can't pick up. Sesla's AI answering service responds instantly 24/7, collects the address and problem, books routine jobs, and escalates emergencies like burst pipes, sewer backups, and no water to your on-call plumber.
And the caller dials the next plumber.
And they're your highest-value jobs.
Most callers never leave a message.

Flags burst pipes, flooding, sewer backups, gas, and no water; transfers or texts your on-call plumber.
Captures address, issue, photos request by text, and preferred time; books on your calendar.
Nights, weekends, and holidays with your service area and pricing rules.
Answers questions about service fees, hours, and areas served.
CallerThere's water spraying from a pipe under my sink!
AI receptionistLet's stop that right away. Can you find the shut-off valve under the sink and turn it clockwise?
CallerOkay… it stopped.
AI receptionistGreat job. What's your address and the best number to reach you?
Caller22 Birch Lane. You can reach me at this number.
AI receptionistThanks. I've flagged this as urgent and texted our on-call plumber. He'll call you within 15 minutes to confirm a time.
Services, hours, service area, emergency rules. Takes 10 minutes.
Usually within a day. You approve every answer.
After hours, overflow, or all calls. Change anytime.
Example estimate based on the numbers you enter.
| AI receptionist (Sesla) | Live answering service | Voicemail | |
|---|---|---|---|
| Availability | 24/7/365, including holidays | Depends on the provider’s staffed hours | 24/7, but nobody answers |
| Pick-up | Answers right away | Depends on queue and staffing | Caller hears a recording |
| Call summaries & transcripts | Written summary and transcript for every call | Message notes | Audio file only |
| Simultaneous calls | Several calls at once, depending on your plan | Limited by agents on shift | One message at a time |
| Books appointments | Yes, following your rules | Often, depending on the service | No |
| Pricing model | Monthly plan with included minutes | Usually per minute or per call | Usually included with your phone line |
| Human judgment | Transfers complex or urgent calls to your team | Trained agents handle nuance | None |
$59.99/month
120 minutes included
$0.25/min after that
$129.99/month
300 minutes included
$0.23/min after that
$259.99/month
600 minutes included
$0.22/min after that
$519.99/month
1200 minutes included
$0.15/min after that
Prices in USD, billed monthly. Cancel anytime. See full pricing
You forward your business number to Sesla. The AI answers instantly, asks your intake questions, books the job or escalates emergencies, and sends you a summary by text and email.
You choose: after hours only, overflow when you're busy, or every call.
Yes, if you want it to. You set what it can say about service fees and estimates.
Bookings and summaries go out by email, SMS, or webhook and can sync to Google Calendar. Talk to us about connecting your software.
Yes. You keep your number and forward calls to Sesla: after hours only, when you're busy, or all calls.
No. Month-to-month, cancel anytime.
Last updated: · AI Knowledge Hub