Calls missed on the job site
When your electricians are on a ladder or in a panel, the phone rings out and the caller tries someone else.
Sesla's AI receptionist answers instantly, recognizes safety emergencies, and books service work while your electricians stay on the job.
Hear the AI answer an electrician call. "Thanks for calling Bright Line Electric. This is the AI assistant — how can I help?"
You're talking to an AI assistant. Calls may be recorded for quality.
No account, no card. Microphone access is required for the call. Privacy
An electrician answering service answers calls for electrical contractors when nobody can pick up. Sesla's AI answering service responds 24/7, gives basic safety guidance, escalates outages, burning smells, and sparking to your on-call electrician, and books routine work like panel upgrades and EV charger installs.
When your electricians are on a ladder or in a panel, the phone rings out and the caller tries someone else.
Outages and burning smells don't wait for business hours, and callers need an answer right away.
Panel upgrade and EV charger inquiries go cold when nobody calls back the same day.

Power outage, burning smell, sparking, or exposed wires trigger immediate escalation to your on-call electrician.
Books panel upgrades, EV chargers, lighting, and inspections on your calendar.
Nights, weekends, and holidays with your rules and service area.
Captures site, contact, and PO details for commercial customers.
CallerOne of my outlets is sparking and I smell something burning.
AI receptionistFor your safety, please turn off the breaker for that room if you can do so safely, and don't use the outlet. If you see smoke or flames, call 911 first.
CallerOkay, breaker's off.
AI receptionistThank you. What's your address? I'm alerting our on-call electrician now as an emergency.
Caller88 Cedar Court.
AI receptionistGot it — 88 Cedar Court. The on-call electrician has your details and will call you shortly. Please keep the breaker off until then.
Services, hours, service area, emergency rules. Takes 10 minutes.
Usually within a day. You approve every answer.
After hours, overflow, or all calls. Change anytime.
Example estimate based on the numbers you enter.
| AI receptionist (Sesla) | Live answering service | Voicemail | |
|---|---|---|---|
| Availability | 24/7/365, including holidays | Depends on the provider’s staffed hours | 24/7, but nobody answers |
| Pick-up | Answers right away | Depends on queue and staffing | Caller hears a recording |
| Call summaries & transcripts | Written summary and transcript for every call | Message notes | Audio file only |
| Simultaneous calls | Several calls at once, depending on your plan | Limited by agents on shift | One message at a time |
| Books appointments | Yes, following your rules | Often, depending on the service | No |
| Pricing model | Monthly plan with included minutes | Usually per minute or per call | Usually included with your phone line |
| Human judgment | Transfers complex or urgent calls to your team | Trained agents handle nuance | None |
$59.99/month
120 minutes included
$0.25/min after that
$129.99/month
300 minutes included
$0.23/min after that
$259.99/month
600 minutes included
$0.22/min after that
$519.99/month
1200 minutes included
$0.15/min after that
Prices in USD, billed monthly. Cancel anytime. See full pricing
It can share basic, pre-approved safety steps you define, and it always tells callers to contact 911 for fire or immediate danger.
Both. Use it for overflow, after hours, or every call.
Yes, with the qualifying questions you choose.
Yes. The assistant introduces itself as an AI assistant.
Yes. You keep your number and forward calls to Sesla: after hours only, when you're busy, or all calls.
No. Month-to-month, cancel anytime.
Last updated: · AI Knowledge Hub