Front desk busy with in-person clients
When your team is checking clients in, the phone rings out and inquiries are lost.
Med Spa
The Med Spa Answering Service That Books Consultations While You Treat Clients
Sesla's AI receptionist answers every call and inquiry, explains your treatments in your voice, and books consultations day and night.
- Answers instantly
- 24/7/365
- Set up for you
- Cancel anytime
Live demoReady·Dualplex™
Talk to Ryan — our AI receptionist demo
Hear the AI answer a med spa call. "Thanks for calling Glow Aesthetics. This is the AI assistant — how can I help?"
- “How much is Botox?”
- “Can I book a consultation?”
- “Do you do laser hair removal?”
- < 450 msReal-time response
- 99.4%Natural diction
- 24/7Always answering
You're talking to an AI assistant. Calls may be recorded for quality.
No account, no card. Microphone access is required for the call. Privacy
RyanMale
Live demoWhat is a med spa answering service?
A med spa answering service answers calls for medical spas and aesthetics clinics when the front desk is busy or closed. Sesla's AI receptionist responds 24/7, answers questions about treatments like injectables, fillers, and laser, shares your approved pricing, and books consultations on your calendar.
The problem with missed calls
Evening and weekend inquiries go unanswered
Many clients call after work, when the front desk has already gone home.
Last-minute cancellations leave gaps
Open slots stay empty when nobody has time to call the waitlist.
An AI receptionist for med spa teams that sounds like your front desk
Consultation booking
Books consultations on your calendar, day and night.
Treatment FAQs
Shares approved answers only — no medical advice — and routes clinical questions to your staff.
Waitlist & cancellation fill
Offers open slots to waitlisted clients when someone cancels.
Follow-up texts
Sends confirmation and follow-up texts after each booking.
Example call (studio demo)
CallerHow much is Botox and do you have anything this Saturday?
AI receptionistI can help with both. I'll share our current per-unit pricing, and first-time clients start with a short consultation.
CallerOkay, that works.
AI receptionistI have Saturday at 11:00 AM open. Would you like me to book it?
CallerYes, please.
AI receptionistYou're booked for Saturday at 11:00 AM. I'm texting your confirmation now.
How it works
- 1
Tell us about your business
Services, hours, service area, emergency rules. Takes 10 minutes.
- 2
We build and test your AI receptionist
Usually within a day. You approve every answer.
- 3
Forward your calls and go live
After hours, overflow, or all calls. Change anytime.
Missed-call revenue calculator
Revenue you could recover each month$7,577
Example estimate based on the numbers you enter.
AI receptionist vs. live answering service vs. voicemail
| AI receptionist (Sesla) | Live answering service | Voicemail | |
|---|---|---|---|
| Availability | 24/7/365, including holidays | Depends on the provider’s staffed hours | 24/7, but nobody answers |
| Pick-up | Answers right away | Depends on queue and staffing | Caller hears a recording |
| Call summaries & transcripts | Written summary and transcript for every call | Message notes | Audio file only |
| Simultaneous calls | Several calls at once, depending on your plan | Limited by agents on shift | One message at a time |
| Books appointments | Yes, following your rules | Often, depending on the service | No |
| Pricing model | Monthly plan with included minutes | Usually per minute or per call | Usually included with your phone line |
| Human judgment | Transfers complex or urgent calls to your team | Trained agents handle nuance | None |
Pricing
Starter Plan
$59.99/month
120 minutes included
$0.25/min after that
Professional Plan
$129.99/month
300 minutes included
$0.23/min after that
Enterprise Plan
$259.99/month
600 minutes included
$0.22/min after that
Premium Plan
$519.99/month
1200 minutes included
$0.15/min after that
Prices in USD, billed monthly. Cancel anytime. See full pricing
Frequently asked questions
Will it give medical advice?
No. It only shares information you approve and routes clinical questions to your staff.
Can it book with my calendar?
Yes. It books consultations directly on your calendar.
Is it a medspa virtual receptionist during business hours too?
Yes. Use it for overflow during business hours, after hours, or all calls.
How is patient information handled?
See our Security page for how call data is handled.
Can I keep my existing business number?
Yes. You keep your number and just forward calls.
Is there a contract?
No. Month-to-month, cancel anytime.
Related industries
Your next customer is calling right now. Make sure someone answers.
Last updated: · AI Knowledge Hub