Storm surges overwhelm the office
After a storm, every homeowner calls at once and most of them hear a busy signal.
When a storm hits, your phone explodes. Sesla answers every call at once, qualifies the job, and books inspections — so no $10,000 roof goes to a competitor.
Hear the AI answer a roofing call. "Thanks for calling Peak Roofing. This is the AI assistant — how can I help?"
You're talking to an AI assistant. Calls may be recorded for quality.
No account, no card. Microphone access is required for the call. Privacy
A roofing answering service answers calls for roofing companies when the crew is on a roof or the office is closed. Sesla's AI answering service handles unlimited calls at once, captures storm damage and leak details, asks about insurance claims, and books inspections on your calendar 24/7.
After a storm, every homeowner calls at once and most of them hear a busy signal.
Water coming through the ceiling at midnight needs an answer, not a voicemail box.
A homeowner who can’t reach you books the next roofer on the list.

Answers unlimited simultaneous calls, so no caller hears a busy signal.
Active leaks get priority escalation and a tarp request to your crew.
Books roof inspections on your calendar, day or night.
Captures carrier, claim status, and requests photos by text.
CallerA tree branch hit our roof last night and now there’s water coming in.
AI receptionistI'm sorry — let's get that covered. Is water actively coming in right now?
CallerYes, into the upstairs bedroom.
AI receptionistI'm marking this as an emergency and requesting a tarp crew. What's the address, and have you contacted your insurance company yet?
Caller310 Willow Street. Not yet.
AI receptionistThanks. The crew has your address and will call you shortly. I'll also text you a link to send photos of the damage.
Services, hours, service area, emergency rules. Takes 10 minutes.
Usually within a day. You approve every answer.
After hours, overflow, or all calls. Change anytime.
Example estimate based on the numbers you enter.
| AI receptionist (Sesla) | Live answering service | Voicemail | |
|---|---|---|---|
| Availability | 24/7/365, including holidays | Depends on the provider’s staffed hours | 24/7, but nobody answers |
| Pick-up | Answers right away | Depends on queue and staffing | Caller hears a recording |
| Call summaries & transcripts | Written summary and transcript for every call | Message notes | Audio file only |
| Simultaneous calls | Several calls at once, depending on your plan | Limited by agents on shift | One message at a time |
| Books appointments | Yes, following your rules | Often, depending on the service | No |
| Pricing model | Monthly plan with included minutes | Usually per minute or per call | Usually included with your phone line |
| Human judgment | Transfers complex or urgent calls to your team | Trained agents handle nuance | None |
$59.99/month
120 minutes included
$0.25/min after that
$129.99/month
300 minutes included
$0.23/min after that
$259.99/month
600 minutes included
$0.22/min after that
$519.99/month
1200 minutes included
$0.15/min after that
Prices in USD, billed monthly. Cancel anytime. See full pricing
Yes. The AI answers unlimited simultaneous calls, so no caller hears a busy signal.
Yes, if you want it to — carrier, claim number, and adjuster status.
Yes. Use it for overflow, after hours, or all calls.
Yes. The assistant introduces itself as an AI assistant.
Yes. You keep your number and forward calls to Sesla: after hours only, when you're busy, or all calls.
No. Month-to-month, cancel anytime.
Last updated: · AI Knowledge Hub