Live demo
Repair and technical service

While your technician is at the bench, no new repair call goes unanswered.

Technicians solder, dismantle devices and visit homes while the phone keeps ringing. Sesla answers repair calls 24/7, logs device, model and error code, books a slot and sends the work order via WhatsApp.

Start for your serviceHear the live demo
  • 24/7 repair line
  • Model and error code logging
  • WhatsApp and SMS confirmation
Work order #82104Sample view
Device
Wall-mounted boiler
Fault
E04 · low pressure
Customer
A. Yılmaz · Kadıköy
  1. 1Device and model check
  2. 2Fault description
  3. 3Service slot
  4. 4Work order sent
Work order sent to technician and customer via WhatsApp

A technician’s day: hands full, phone ringing

A day split between workshop and field. The view represents a typical service day.

08:30Board repair in workshopMissed call
10:00AC install on siteMissed call
12:30DrivingMissed call
14:00Fridge regasMissed call
16:30Device testingMissed call
19:30After hoursMissed call
Sample view
What repair services face every day

6 moments jobs and customers slip away

A customer who cannot reach you calls the next service.

ERR-01

Phone at the bench

Problem: Calls go unanswered while soldering or on site.

With Sesla: Sesla answers at once and logs the fault without interrupting.

ERR-02

"Is my device ready?" calls

Problem: Status questions interrupt work all day.

With Sesla: Shares the status your team enters or leaves a callback note.

ERR-03

Wasted trips

Problem: Going without model or error code means a second trip.

With Sesla: Logs device type, brand, model, error code and address step by step.

ERR-04

Customer not home

Problem: The technician arrives, nobody answers.

With Sesla: Confirms the time window by WhatsApp or SMS before the visit.

ERR-05

Night and weekend emergencies

Problem: A broken boiler in winter cannot wait.

With Sesla: Logs requests after hours and notifies on-call staff by your rules.

ERR-06

Photos and visuals

Problem: Customers want to show the fault light or part.

With Sesla: Routes them to your WhatsApp line; phone, WhatsApp and Instagram in one assistant.

Instant answers to device status questions

Sesla answers tracking-number questions with the stage your team entered.

"What is the status of TS-4821?"
Tracking: TS-4821Sample view
SeslaThe required part has been ordered.
For every trade

Speaks your trade’s language

Boilers and AC

Logs seasonal maintenance and emergency faults.

"My boiler shows E04, can you come tomorrow?"

Sample call: boiler fault

Hi, my boiler is not working, it shows E04.

Sorry to hear that. May I have the brand and model?

Wall-mounted, about five years old.

Thanks, I noted code E04. Is your address in Kadıköy?

Yes, Moda.

A technician can come tomorrow 9–11 am. Does that work?

Yes.

Booked. I am sending confirmation via WhatsApp, where you can also share a photo.

Sample view

Classic service line vs Sesla

Classic lineWith Sesla
Simultaneous callsLine busyAnswered together
Fault infoRushed, incomplete notesModel, code and address logged
ConfirmationIf time allowsWhatsApp or SMS
After hoursVoicemail24/7 logging
RecordsPaper bookSummary and transcript

Ready in four steps

  1. Add service info

    Trades, areas, hours and FAQs.

  2. Connect the calendar

    Define technician slots.

  3. Set notifications

    Choose who gets work orders and how.

  4. Forward your line

    Forward your number and Sesla starts answering.

Explore integrations
Pricing

A plan for every service size

Exclusive to yearly Enterprise Plan and Premium Plan

Turnkey expert setup — completely free

When you choose Enterprise Plan and Premium Plan yearly, our experts handle your assistant's setup, scenario design, knowledge upload, core configuration and test calls for you. Go live from day one.

Scenario designKnowledge uploadTest callsZero technical effort
View plans

Starter Plan

Start automating calls with AI voice assistants.

$59.99Monthly

 

  • First 120 min free, then $0.25 per extra minute
  • AI assistants: 1
  • Campaigns: 1
  • Concurrent calls: 3
  • Voice cloning: 1
  • Automation: 900 drag-and-drop workflows
Subscribe

Professional Plan

Automating inbound and outbound calls for small businesses.

$129.99Monthly

 

  • First 300 min free, then $0.23 per extra minute
  • AI assistants: 5
  • Campaigns: 5
  • Concurrent calls: 10
  • Voice cloning: 5
  • Automation: 10,000 drag-and-drop workflows
Subscribe
Most popular

Enterprise Plan

Free setup yearly

Ideal for teams looking to boost customer engagement through automation.

$259.99Monthly

 

  • First 600 min free, then $0.22 per extra minute
  • Unlimited assistants
  • Campaigns: Unlimited
  • Concurrent calls: 500
  • Voice cloning: 10
  • Automation: 100,000 drag-and-drop workflows
Subscribe

Premium Plan

Free setup yearly

The most complete AI call automation for high call volumes.

$519.99Monthly

 

  • First 1200 min free, then $0.15 per extra minute
  • Unlimited assistants
  • Campaigns: Unlimited
  • Concurrent calls: 1,000
  • Voice cloning: Unlimited
  • Unlimited automation platform
Subscribe

Questions from repair services

No. Your technician decides; Sesla only shares the information you add.

Let technicians work and never miss the next job.

Hand your repair line to Sesla today.

Start for your service
The silent loss

When a breakdown call goes unanswered, the first competitor to pick up wins the job.

  • Complete fault tickets
  • Field team stays focused
  • Customers get instant status
Sesla starts at$44.99/moBilled yearly · far below one staff salaryDesign my industry assistantSee my savings & report