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Collections and payment reminders

Stay courteous, and collect on time.

Do not let your team burn out on overdue invoices. Sesla calls customers at the hours you set, verifies identity, explains payment options and sends your secure payment link by WhatsApp or SMS.

Start collectingHear the live demo
  • Calling hours you define
  • Many calls at once
  • WhatsApp and SMS payment link
Account #49201Sample view
Customer
M. Kaya
Amount
3,450 TRY
Due
5 days overdue
  1. 1Identity check
  2. 2Polite reminder
  3. 3Promise to pay
  4. 4Payment link
Payment link sent via WhatsApp

The longer a debt waits, the harder it is to collect

When the team is busy, the first reminder is late. The chart represents a typical portfolio.

0–30 days
88%
31–60 days
70%
61–90 days
52%
90+ days
34%
ReachedWaiting in queueSample view
What collection teams face every day

6 places receivables quietly erode

The problem is rarely the customer; it is not reaching them on time and in the right tone.

01

Unanswered phones

Problem: Most of the day goes to busy and unanswered lines.

With Sesla: Sesla calls the list in parallel and retries at the times you choose.

02

Burned-out agents

Problem: Tense calls drive fatigue and turnover.

With Sesla: Keeps the same calm, respectful tone and leaves hard cases to your team.

03

Broken promises

Problem: "I will pay next week" — and the date is forgotten.

With Sesla: Logs each promise with its date and reminds politely on the day.

04

Late first contact

Problem: The first call happens days after the due date.

With Sesla: Starts reminding on the due date, following your rules.

05

Calling-hour sensitivity

Problem: A call at the wrong time becomes a complaint.

With Sesla: Calls only within the windows you define, using a consented list.

06

Paying over the phone

Problem: Card details are not taken by phone; customers forget later.

With Sesla: Sends your own payment link by WhatsApp or SMS during the call.

You set the calling hours

Sesla does not call outside the days and hours you define.

00:0009:0020:0024:00
Calls allowedNo calls
Hours shown are an example; set them according to your regulations and policy.
For every portfolio

Speaks to the type of debt

Telecom and subscriptions

Reminds internet, mobile and TV bill due dates.

"Your bill is past due — shall I send the payment link?"

Sample call: invoice reminder

Good afternoon, am I speaking with Mr Mehmet? This is Atlas calling on behalf of ABC Telecom.

Yes, speaking.

For verification, may I have your year of birth?

1985.

Thank you. Your invoice of 3,450 TRY was due 5 days ago. Would you like to pay today, or shall we set a date that suits you?

I can pay on Friday.

I have noted your promise for Friday and am sending the secure payment link via WhatsApp now. Have a good day.

Sample view

Team only vs Sesla

Team onlyWith Sesla
CapacityLimited calls per agentMany calls at once
ToneFatigue as the day goes onSame calm tone every call
Payment linkSent manually laterSent during the call
Calling hoursProne to human errorBound to defined windows
RecordsManual entry at day endPromise, paid, unreachable status instantly

Ready in four steps

  1. Upload your list

    Add your consented customer and invoice list.

  2. Set the script

    Choose tone, hours and retry rules.

  3. Add your payment link

    Connect your own payment page or provider.

  4. Start calling

    Track outcomes and call summaries.

Explore integrations
Pricing

A plan for every portfolio size

Exclusive to yearly Enterprise Plan and Premium Plan

Turnkey expert setup — completely free

When you choose Enterprise Plan and Premium Plan yearly, our experts handle your assistant's setup, scenario design, knowledge upload, core configuration and test calls for you. Go live from day one.

Scenario designKnowledge uploadTest callsZero technical effort
View plans

Starter Plan

Start automating calls with AI voice assistants.

$59.99Monthly

 

  • First 120 min free, then $0.25 per extra minute
  • AI assistants: 1
  • Campaigns: 1
  • Concurrent calls: 3
  • Voice cloning: 1
  • Automation: 900 drag-and-drop workflows
Subscribe

Professional Plan

Automating inbound and outbound calls for small businesses.

$129.99Monthly

 

  • First 300 min free, then $0.23 per extra minute
  • AI assistants: 5
  • Campaigns: 5
  • Concurrent calls: 10
  • Voice cloning: 5
  • Automation: 10,000 drag-and-drop workflows
Subscribe
Most popular

Enterprise Plan

Free setup yearly

Ideal for teams looking to boost customer engagement through automation.

$259.99Monthly

 

  • First 600 min free, then $0.22 per extra minute
  • Unlimited assistants
  • Campaigns: Unlimited
  • Concurrent calls: 500
  • Voice cloning: 10
  • Automation: 100,000 drag-and-drop workflows
Subscribe

Premium Plan

Free setup yearly

The most complete AI call automation for high call volumes.

$519.99Monthly

 

  • First 1200 min free, then $0.15 per extra minute
  • Unlimited assistants
  • Campaigns: Unlimited
  • Concurrent calls: 1,000
  • Voice cloning: Unlimited
  • Unlimited automation platform
Subscribe

Questions from collection teams

No. It speaks respectfully and informatively and hands disputes or sensitive cases to your team.

Keep receivables moving and your team fresh.

Hand your payment reminders to Sesla today.

Start collecting
The silent loss

Every delayed reminder stretches collection and squeezes cash flow.

  • Reminders go out on time
  • Payment promises recorded
  • Team handles tough cases
Sesla starts at$44.99/moBilled yearly · far below one staff salaryDesign my industry assistantSee my savings & report