Car dealers and service

While your advisor is at the vehicle, your service line never goes quiet.

Morning service drop-off, evening test-drive requests, parts and price questions… Sesla answers 24/7, books the appointment and passes a summary to the right team.

Phone, WhatsApp and Instagram messages in one assistant.
24/7Including after hours
ParallelSeveral calls at once
3 channelsPhone · WhatsApp · Instagram
Example view
01Calls answered
  • Scheduled serviceAB12 CDE · 30,000 km · Phone
    Tuesday 09:30 service booked
  • Test driveHybrid SUV · 9:10 pm · WhatsApp
    Saturday 11:00 showroom visit
  • PartsFront brake pads · Instagram
    Request summarised for parts team
  • Vehicle statusCar in workshop · Phone
    Callback note for advisor

08:30 – 10:30: when the lines jam most

Advisors check cars in while phones keep ringing. The chart represents a typical service morning.

Example view
08:00
08:30
09:00
09:30
10:00
10:30
11:00
What dealers face every day

6 moments you lose sales and workshop capacity

When customers cannot reach you, they call the next dealer.

01

Morning drop-off jam

Calls go unanswered while advisors are at the vehicle.

Sesla answers several calls at once and books service into free slots.

02

Evening sales leads

Hot leads from listings and web cannot reach you after hours.

Answers model questions with your information and books test drives.

03

Parts and price questions

Parts enquiries tie up lines while technicians work.

Captures the request with vehicle details and summarises it for parts.

04

Forgotten service reminders

No time to call every car that is due.

Calls your list with reminders and books appointments.

05

Service no-shows

An empty lift means lost labour.

Confirms by call or WhatsApp beforehand and offers a new time if needed.

06

"Is my car ready?" calls

The same question interrupts advisors all day.

Takes the call, notes the plate and creates a callback for the advisor.

Every channel, one assistant

Wherever customers reach out, the answer is just as fast.

Some call, some message on WhatsApp after a listing, some ask prices on Instagram. Sesla answers all with the same information.

Phone

Answers calls to your service and sales lines instantly.

“Any slot for a service tomorrow morning?”

WhatsApp

Replies to listing and offer messages, sends confirmations.

“Is this car still available?”

Instagram

Answers model and offer questions in DMs and captures contact details.

“Can I test drive the hybrid?”
Explore the WhatsApp assistant
Seconds after the call

A ready booking card lands in your advisor’s pocket.

No sticky notes, no missing details. Plate, job and time in one message.

  • Advisor is ready for check-in
  • Customer receives automatic confirmation
  • Full summary and recording saved
Example view
Seslanow
New service booking
PlateAB12 CDE
VehicleWhite hatchback · 30,000 km
JobScheduled service
DateTuesday · 09:30
ChannelPhone
ConfirmationSent via WhatsApp
View calendarCall customer
For every department

One assistant from showroom to workshop

New car sales

Answers model, trim and offer questions; books test drives.

  • Test-drive booking
  • Trim information
  • Summary to sales

Sample call: scheduled service booking

Example view

Hi, my car is due for its 30,000 km service.

Of course. May I have your plate and car model?

AB12 CDE, white hatchback.

Thanks. Tuesday 09:30 or Wednesday 14:00 are available. Which suits you?

Tuesday 09:30.

Booked for Tuesday 09:30. I am sending a confirmation on WhatsApp.

Advisors only vs. Sesla

Advisors onlyWith Sesla
Morning peakLines busyCalls answered in parallel
After hoursVoicemail24/7 answers and bookings
Service remindersWhen time allowsPlanned outbound calls
ConfirmationManual callsCall or WhatsApp confirmation
RecordsPaper notesSummary and transcript

Ready for your dealership in four steps

  1. 1

    Add your info

    Models, service hours, departments and FAQs.

  2. 2

    Connect calendars

    Link service and test-drive calendars.

  3. 3

    Set the rules

    Decide which request goes to which team.

  4. 4

    Forward your line

    Forward your number and Sesla starts answering.

Pricing

A plan that fits your dealership

Exclusive to yearly Enterprise Plan and Premium Plan

Turnkey expert setup — completely free

When you choose Enterprise Plan and Premium Plan yearly, our experts handle your assistant's setup, scenario design, knowledge upload, core configuration and test calls for you. Go live from day one.

Scenario designKnowledge uploadTest callsZero technical effort
View plans

Starter Plan

Start automating calls with AI voice assistants.

$59.99Monthly

 

  • First 120 min free, then $0.25 per extra minute
  • AI assistants: 1
  • Campaigns: 1
  • Concurrent calls: 3
  • Voice cloning: 1
  • Automation: 900 drag-and-drop workflows
Subscribe

Professional Plan

Automating inbound and outbound calls for small businesses.

$129.99Monthly

 

  • First 300 min free, then $0.23 per extra minute
  • AI assistants: 5
  • Campaigns: 5
  • Concurrent calls: 10
  • Voice cloning: 5
  • Automation: 10,000 drag-and-drop workflows
Subscribe
Most popular

Enterprise Plan

Free setup yearly

Ideal for teams looking to boost customer engagement through automation.

$259.99Monthly

 

  • First 600 min free, then $0.22 per extra minute
  • Unlimited assistants
  • Campaigns: Unlimited
  • Concurrent calls: 500
  • Voice cloning: 10
  • Automation: 100,000 drag-and-drop workflows
Subscribe

Premium Plan

Free setup yearly

The most complete AI call automation for high call volumes.

$519.99Monthly

 

  • First 1200 min free, then $0.15 per extra minute
  • Unlimited assistants
  • Campaigns: Unlimited
  • Concurrent calls: 1,000
  • Voice cloning: Unlimited
  • Unlimited automation platform
Subscribe

Common questions from dealers and workshops

No. It only shares information you add and passes anything else to your team.

When the next customer calls, you have already answered.

Hand your service line and sales enquiries to Sesla today.

Start for your dealership
The silent loss

A driver left on hold for a service booking hangs up and goes elsewhere.

  • Service slots booked instantly
  • Test-drive leads captured
  • Maintenance reminders sent
Sesla starts at$44.99/moBilled yearly · far below one staff salaryDesign my industry assistantSee my savings & report